Roll-out your own click-to-call service

Convenience of Click-to-call service has created so much buzz in the media that a lot of individual users and companies who have a web-presence (Blogs, Social Networking profiles, Customer support etc) are interested in using such a service. For e.g. An online directory service or a local search engine or even an individual user wants to have click-to-call callback based service available via their websites. For those who are unaware, a web-based click-to-call service based on callback technology allows users to click a button embedded on a Website, an e-mail, an online directory, or a social networking profile and then immediately speak with an user or a customer service representative on another end. It works by requiring user to type in their number, type in the destination number and then click on the ‘call’ button to be connected.

However, building a reliable click-to-call callback requires substantial amount of knowledge in VoIP, good backend infrastructure and maintenance. Good news is that now it is easy to build such a service in a matter of few minutes with just a few lines of code (php, perl, AJAX etc) using TringMe APIs.

Since the release of our APIs, we got several requests from developers who were interested in knowing how they could build their own click-to-call services. You can have the button/widget running without getting into the complex world of VoIP or any expensive setup. The complete source code to implement such a service is now available for download, completely free of cost and free of royalties!!!

To use the code as it is, put the script on your web server. Replace the variables with your own API keys & phone number and you are done. You can add more spices to it as you like – for example, AJAX, forms etc.

Complete code below:

<?php
include_once (”tringmeapi.php”);

$publickey = “yourpublicapikey”;
$privatekey = “yourprivateapikey”;

$parameters=array();
$parameters[’op’]=’c2c’;
$parameters[’apikey’]=$publickey;
$parameters[’callsrc’]=’18585551111′;
$parameters[’calldest’]=’18585552222′;

$response = TringMeAPI($parameters, $privatekey);

?>

Download TringMe API & Source Code

Click-to-call also allows you to offer VoIP services under your brand. We offer bulk rate and extended APIs to all who like to implement such services.

To know more about TringMe APIs and how to build many more innovative services, visit our developer’s page here.

TringMe at HeadStart 2008

HeadStart held in Bangalore, India was one event which we were anxiously awaiting since TringMe was one of the five companies that was selected to demo at HeadStart’s Mobility and Communication segment.

Even though, TringMe’s platform has been in use since the launch of TringMe, it was only a day before HeadStart that we had formally announced the availability of the platform christened “TringSwitch” to the world. Although we were confident about our ability to demonstrate TringSwitch with multiple termination options, it was imperative that the live demo go as well as we planned it to be.

We started the demo and in the allocated time, demonstrated several combinations of phone calls - Web-to-IM (Gtalk), Web-to-Mobile, Mobile-to-Mobile over Mobile VoIP, Mobile-to-IM(Gtalk) over Mobile VoIP as well. Due to the time limitation, we have to conclude speech recognition demo half way after showing the initial screen.

In fact to make it more interesting and interactive, for our Web-to-Mobile we called one of the audience member and a panel member. After the demo, several attendees and media came by and congratulated us on the demo-gone-well. A lot of them were very excited to see the Mobile to Gtalk connection since the other way (IM to phone) isn’t a new idea. Audience was quite excited and encouraged us all through by applauding at successful demonstrations. At the expense of being bold, we believe that the demo went quite well.

We would sincerely like to thank HeadStart for giving us a platform and all the organizers - Prof. Suresh(IIM), Kesava, Aditya, Manasi, Puneeth, Kalol & others - who helped us in every which way. It was a well-planned and well-executed event and we are glad to be having been a part of it.